Frequently Asked

In most cases our locksmiths will be at your location in about 25 minutes.

Absolutely, we will check your positive photo ID and proof of address once we get to your location.

We definitely can, we accept Visa, Mastercard and Amex.

To rekey a lock it means to change the exciting key that operates the lock barrel into a new key, making sure the old key does no longer work. The is an option to perform a high security lock rekey when the top pins are replaced as well with security top pins. Head over to our home locksmith page to get more information about lock rekey.

Ring a professional Melbourne locksmith, DO NOT try to fix it yourself, you will most likely cause more damage. Our team of professional auto locksmith Melbourne technicians can head over to your car and fix or replace your key as well as do an ignition barrel replacement. Head over to our automotive locksmith page to get more info about the service.

Most likely no, but we can replace your broken key with a new one. If your broken key is stuck in the lock we will have to come out to your location and extract you broken key.

We do install electronic locks, for your front door you will most likely have a battery operated electronic lock that we are able to install no problem.

Yes they do. Just like any mechanical device locks and keys wear out and need to be services and some parts replaced after some time depending on the lock and key and the quality of material they are made out of. We recommend getting your locks serviced once a year to avoid having your locks getting stuck and leaving you stranded.