Locksmith Melbourne F.A.Q

(03) 8593 7448


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Frequently Asked Questions and Answers

Our team of specialists in locksmiths on wheels will gladly help you answering those questions and many more just head over to our contact us page and fill out the form.
  • What should I do if I am locked out out of my house?

Our team of specialists are able to gain entry into all domestic locks, we are just a phone call away, so head over to our home locksmith page.

  • Do you have to damage my lock when gaining entry?

In most cases we can just unlock your current locks and we don’t have to change it.

  • How fast can you provide service?

In most cases our locksmiths will be at your location in about 25 minutes.

  • Do I need to provide proof of identity and address?

Absolutely, we will check your positive photo ID and proof of address once we get to your location.

  • Can you charge my credit card for the service?

We definitely can, we accept Visa, Mastercard and Amex.

  • What does Rekey locks means?

To rekey a lock it means to change the exciting key that operates the lock barrel into a new key, making sure the old key does no longer work. The is an option to perform a high security lock rekey when the top pins are replaced as well with security top pins. Head over to our home locksmith page to get more information about lock rekey.

  • Can you make 2 different locks work on the same key?

Yes, as long as they work on the same kind of key, we should be able to match them.

  • My car key was working fine and suddenly it doesn’t turn in the ignition barrel, what should I do?

Ring a professional Melbourne locksmith, DO NOT try to fix it yourself, you will most likely cause more damage. Our team of professional auto locksmith Melbourne technicians can head over to your car and fix or replace your key as well as do an ignition barrel replacement. Head over to our automotive locksmith page to get more info about the service.

  • Can you fix a broken key?

Most likely no, but we can replace your broken key with a new one. If your broken key is stuck in the lock we will have to come out to your location and extract you broken key.

  • Do you install Electronic locks or do I have to call an electrician?

We do install electronic locks, for your front door you will most likely have a battery operated electronic lock that we are able to install no problem.

  • Do you provide any kind of warranty on your work?

We definitely do. All of our work is backed up with a 90 days warranty.

  • Do locks need to be serviced?

Yes they do. Just like any mechanical device locks and keys wear out and need to be services and some parts replaced after some time depending on the lock and key and the quality of material they are made out of. We recommend getting your locks serviced once a year to avoid having your locks getting stuck and leaving you stranded.

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